1. Introduction Welcome to Rich Lane Logistics, LLC. ("we," "us," or "our"). By using our services, you agree to these Terms and Conditions ("Terms"). Please read them carefully.
2. Services Provided We offer delivery and errand services to our customers. The specifics of the services will be agreed upon at the time of booking.
3. User Responsibilities By using our services, you agree to: - Provide accurate and complete information when placing orders. - Ensure the items for delivery are legal and not hazardous. - Be available at the specified times for delivery or pickup. - Promptly inform us of any changes to your order or contact information.
4. Payments and Fees - Service Fees: Fees for our services will be outlined at the time of booking and are subject to change. - Payment Methods: We accept various payment methods, including credit cards and electronic transfers. Payment is due upon completion of the service unless otherwise agreed. - Late Payments: Failure to pay for services on time may result in additional charges and suspension of services.
5. Cancellations and Refunds - Cancellations:You may cancel your order within the time specified in your agreement but no later than before pickup, without charge. Late cancellations may incur a fee. - Refunds: Refunds are processed on a case-by-case basis, depending on the circumstances of the cancellation or service issue.
6. Liability and Disclaimers -Service Limitation: We strive to provide timely and reliable services but do not guarantee delivery times or completion of errands due to unforeseen circumstances. -Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question. -Item Condition:We are not responsible for the condition of items upon delivery unless damage is caused by our negligence.
7. Privacy Your privacy is important to us. Please refer to our [Privacy Policy](#) for details on how we collect, use, and protect your information.
8. Termination We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business or users.
9. Intellectual Property All content and materials provided on our website or through our services are owned by us or our licensors. You may not use, reproduce, or distribute any content without our prior written permission.
10. Governing Law These Terms are governed by and construed in accordance with the laws of the state of Texas, USA. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Texas, USA.
11. Changes to Terms We may update these Terms from time to time. The updated Terms will be posted on our website with the effective date. Continued use of our services after the changes take effect constitutes acceptance of the new Terms.
12. Contact Us If you have any questions or concerns about these Terms.
