1. Introduction Rich Lane Logistics, LLC. ("we," "us," or "our") values the privacy of our customers ("you" or "your"). This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.
2. Information We Collect We collect various types of information in connection with our services, including: Personal Information: Name, address, phone number, email address, employment inquiry information and payment details. Delivery Information:Package details, delivery address, and recipient information. Errand Information: Details about the tasks or errands requested. Usage Data: Information about how you interact with our website and services, including IP addresses, browser type, and usage patterns. Location Data:Real-time location information for delivery and errand tracking.
3. How We Use Your Information We use the information we collect for the following purposes: Service Delivery:To provide, maintain, and improve our delivery and errand services. Communication: To contact you with updates, notifications, and customer support. Personalization: To personalize your experience and customize our services to your preferences. Billing and Payments: To process transactions and manage billing. Security: To protect against fraud, unauthorized transactions, and other security issues. Compliance: To comply with legal obligations and resolve disputes.
4. Information Sharing and Disclosure We do not sell your personal information. However, we may share your information in the following circumstances: Service Providers: With third-party vendors and service providers who perform services on our behalf. Legal Requirements: If required by law, regulation, or legal process. Business Transfers: In connection with a merger, sale, or transfer of assets.
5. Data Security We implement a variety of security measures to ensure the safety of your personal information. This includes encryption, access controls, and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights You have certain rights regarding your personal information, including: Access: You can request access to the personal information we hold about you. Correction: You can request corrections to your personal information if it is inaccurate or incomplete. Deletion: You can request the deletion of your personal information, subject to certain exceptions. Objection: You can object to the processing of your personal information in certain circumstances. Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect and use personal information about you. This helps us understand and improve our services and your user experience.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices.
